Google Analytics – Reports – Audience – Part 1

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In Google Analytics, there are 4 main categories of reports:

  1. Audience
  2. Acquisition
  3. Behavior
  4. Conversions

Today, we are going to explore Audience in more details.

Audience

Audience reports can help us better understand the characteristics of our users.

Basic information such as age, gender, country, device can all be found here.

Active Users

Active users report tells us how many users have at least 1 session on our site in the last X days, where X can be 1, 7, 14 or 30.

As the site owner, we would love to see growth in active users, which indicates that our site is compelling enough to get users coming back for more.

Demographics

Here we can find out the age and gender of our users.

Collection of such data is not enabled by default, therefore, configuration is required.

If you are unsure of how to do so, here is a link to help you enable the collection of demographics data.

These information are especially powerful for content creators or e-commerce sites.

Knowing exactly who is interested in what product/content will definitely aid us in our marketing strategy to target the right audience.

Language

Language report tells us which languages are the users browsing our site in.

Typically, we can expect en-us to be the core language used.

But it does pay off to dig deeper by looking at the next top few languages used. This is especially true for blogs and informational sites.

Assuming zh-cn is the next most commonly used language on the site at 29.8%. What we should do here?

One of the actionable item will be to ensure that the option to change language is clearly visible.

Take a look at ezbuy site. When we are visiting the site from Singapore, 2 language options were presented to us. One in Chinese, the other in English.

Location

Understanding where our users are from will provide us with the opportunity to provide localized content.

Majority of our blog viewers from Indonesia? Time to whip up an article on some rich Indonesian culture.

Majority of our jewelry buyers from India? Research the latest trend in India and stock up on more gold jewelry.

About Zenny Tan Zhong Ming 32 Articles
Let's connect on LinkedIn ( https://www.linkedin.com/in/zenny-tan-zhong-ming ).

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